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ISS Facility Services Restoration
news


New site Safety Stations rolled out to branches

The 'site safety station' idea was conceived during the 'site audit' process carried out by our Health and Safety team.

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ISS RESTORATION MANAGEMENT CHANGES

ISS is delighted to announce the appointment of Steve Mitchell as Managing Director of ISS Restoration.

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ISS Surge Status

Current Level = GREEN

Our policy is to openly and honestly communicate our current service levels to you in a surge situation so you can make an informed choice when instructing ISS on a project. Our current service levels are shown below…

Region Surge Status Time for Site/ damage Assessment (Property Team leader or Project Manager) Time for a Restoration team to start work. (Note: Emergency mitigation work may well be completed earlier)
North & Scotland GREEN 0 to 2 days 1 to 2 days
Midlands GREEN 0 to 2 days 1 to 2 days
South / South West in London GREEN 0 to 2 days 1 to 2 days

 

 

 

 

 



 

Latest Update: Monday: 19/09/2016

The spike in flash flooding instructions last week is currently being handled within our capacity and therefore our surge status remains at GREEN. We have worked to attend and mitigate many instructions over the weekend and teams and project managers continue visiting new losses today. Service levels remain largely within our standard KPI's (as shown above) and we are currently attending the majority of new instructions next day.

For specific details on your Instruction please call or email us at: 0800 0855 134 or restoration.callcentre@uk.issworld.com


Tel: 0800 0855 134 | Fax: 0845 604 8639
Email: generalinsurance@iss-restoration.co.uk
Online Instruction: www.iss-restoration.co.uk


ISS Surge Status

Current Level = GREEN

click here for more details on our current surge service levels.

Could you be the one we're looking for?

ISS Restoration is the country's leading experts in commercial disaster recovery and we are currently recruiting for talented individuals for the following vacancies.

  • SITE SUPERVISORS
  • SITE TECHNICIANS
  • ELECRO-MECHANICAL TECHNICIANS
  • LEAK DETECTION TECHNICIANS

If you feel you have the qualifications and experience to make a difference, then please apply here.