New site Safety Stations rolled out to branches
The 'site safety station' idea was conceived during the 'site audit' process carried out by our Health and Safety team.
ISS RESTORATION MANAGEMENT CHANGES
ISS is delighted to announce the appointment of Steve Mitchell as Managing Director of ISS Restoration.
0800 0855 134
Listening to our Customers...
ISS Surge Status
Current Level = GREEN
Our policy is to openly and honestly communicate our current service levels to you in a surge situation so you can make an informed choice when instructing ISS on a project. Our current service levels are shown below…
|Region||Surge Status||Time for Site/ damage Assessment (Property Team leader or Project Manager)||Time for a Restoration team to start work. (Note: Emergency mitigation work may well be completed earlier)|
|North & Scotland||GREEN||0 to 2 days||1 to 2 days|
|Midlands||GREEN||0 to 2 days||1 to 2 days|
|South / South West in London||GREEN||0 to 2 days||1 to 2 days|
Latest Update: Monday: 19/09/2016
The spike in flash flooding instructions last week is currently being handled within our capacity and therefore our surge status remains at GREEN. We have worked to attend and mitigate many instructions over the weekend and teams and project managers continue visiting new losses today. Service levels remain largely within our standard KPI's (as shown above) and we are currently attending the majority of new instructions next day.
For specific details on your Instruction please call or email us at: 0800 0855 134 or firstname.lastname@example.org