COMMERCIAL LOSS SPECIALISTS
Whatever the size or urgency of your commercial incident or claim, you can simply contact us on the number above and we’ll triage it to the most appropriate ISS team.
Smaller commercial, property owner and SME claims are often served by our national ‘property team’ with multi skilled property team leaders who will respond, project manage and start /complete work from the first visit to site. Policyholders, tenants and customers immediately feel supported, enjoy the benefit of immediate mitigation and recovery works and the claim is handled effectively and efficiently delivering an excellent customer experience that supports Insurer loyalty and renewal.
Medium and larger commercial claims are passed to our Project Managers, who assess, report and handle the claim and recovery process from cradle to grave, liaising with stakeholders such as Loss adjusters, Consultants & Surveyors throughout. Project Managers quickly gain the trust of a client, providing the valuable expertise, advise and support needed when an incident occurs. The recovery solutions then provided are designed to minimise damage, maximise restoration (rather than replacement) and prevent / minimise business interruption.
All our services are also available to commercial organisations, groups or chains who may self insure, as well as the commercial insurance industry.
Here are some examples of our commercial claim work, more details can be found in the Case studies section.